What does the future hold for IT support?

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Manchester IT supportIn today’s world of technology and mass information, almost all companies require some level of IT support, from international corporations to home-based businesses. Whether you need help setting up a new PC or synchronising Microsoft Office 365 across your business, IT support currently falls into one of three categories; time and material, the customer knows what he/she needs and pays for the time and materials needed; block hours, when the customer buys a certain amount of hours which they can use as and when they want, popular with small businesses; managed services, an ongoing contract that covers up to 24/7 IT support for a business.

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