In today’s world of technology and mass information, almost all companies require some level of IT support, from international corporations to home-based businesses. Whether you need help setting up a new PC or synchronising Microsoft Office 365 across your business, IT support currently falls into one of three categories; time and material, the customer knows what he/she needs and pays for the time and materials needed; block hours, when the customer buys a certain amount of hours which they can use as and when they want, popular with small businesses; managed services, an ongoing contract that covers up to 24/7 IT support for a business.
With the exponential growth of the internet, has come the mass input of sensitive personal data, from credit card details to passport numbers. Unfortunately this has brought with it new online threats, with data prone to attack from hackers and viruses.
Put simply Cloud Computing is just computing based on the internet, via remote servers. This means that the power of your computer at home or work has no limiting effect on what software you can use. It also means that rather than downloading and installing programs and applications directly to your computer, they are stored on servers which are accessible through the internet.